SpiderPipe is a payment gateway that connects other global merchant accounts to Terminal3 Payments and allows you to accept payments, track transactions, protect from fraud and chargebacks using one single integration with Terminal3 Payments.

SpiderPipe account type

Terminal3 Payments SpiderPipe account type

For Spiderpipe Basic, all Risk and Dispute management will be handled on your side as well as the customer service.

For Spiderpipe Advanced, you have the advantage to have access to the following:

  • Advanced Risk Management.

Terminal3 Payments has a fraud prevention tool that will help you with risk management and fraud monitoring.

  • End Users Support.

24/7 customer service for your users

  • Dispute Management.

Terminal3 Payments is in charge of any disputes submitted by the user by means of collecting evidence available on the system and from the merchant to prove that the transactions are valid and ensuring that the disputes are decided on our favor.